Change to Withdrawal Request Amounts

Release date

  • Oct 11, 2023

Release type

  • Conditionally actionable - if a Platform submits withdrawal requests where the specified amount is greater than the available balance, API requests will be rejected starting on October 11th, 2023.


Historically, Zero Hash allowed Platforms to submit withdrawal requests made via the API where the requested amount was greater than the participant’s available balance. The system would accept the request and partially settle the withdrawal request up to the amount that was available.
We are changing the behavior such that these types of requests will be rejected. We are making this change to conform to industry standards and so that internally we are not left with partially settled withdrawals that are in an unsettled state.

Action required

To ensure that Platforms are unaffected, they should use the GET /accounts endpoint as a credit check mechanism, looking for available balances, prior to submitting a withdrawal request via POST /withdrawals/requests.

Endpoints impacted

  • GET /convert_withdraw/rfq