---
updatedAt: 2026-06-22T13:28:38.000Z
agentTools:
  projectIndex: https://docs.zerohash.com/llms.txt
---

# Get Platform Access

How to get access to Cert and Production

## Create a Platform

All API, webhook, websocket, and SDK interactions stem from what we call a "Platform". A Platform represents the master account for your business and is your direct link to creating API keys and interacting with our stack.

We support both a **Cert** (or "Test") and a **Prod** environment. The Cert environment allows developers to simulate transactions using fake funds, accounts, participants, etc. By contrast, the Prod environment is meant for real-life transactions and is subject to various rules and regulations under which zerohash operates.

<br />

### Test Platform setup instructions

> 🧪 **Setting up your Cert account**
>
> 1. Upon request, and after you've established contact with our sales or solutions engineering team, zerohash will create a Platform for you. They will add individuals from your business to the Platform. These are called [users](https://docs.zerohash.com/zerohash/docs/how-to-add-user)  .
>
> 2. Attached users will be sent an email for verification. Click "Confirm my account" within the email body.
>
> 3. You'll be prompted to create a username and password + register your 2FA device.
>
> 4. You are now logged into the Cert **Client Portal**.
>
> 5. You can now generate [API Keys](https://docs.zerohash.com/zerohash/docs/generate-api-keys) and [Whitelist IP Addresses](https://docs.zerohash.com/zerohash/docs/whitelist-ip-addresses)

The Cert URL for the Client Portal is [portal.cert.zerohash.com](https://portal.cert.zerohash.com) in the US and [portal.cert.zerohash.eu](https://portal.cert.zerohash.eu/) in the EU.

The Cert URL for the API is [api.cert.zerohash.com](https://api.cert.zerohash.com) in the US and [api.cert.zerohash.eu](https://api.cert.zerohash.eu) in the EU.

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### Prod Platform setup instructions

> 🏗️ **Setting up your Prod account**
>
> 1. In contrast to Cert, you will need to initiate the Platform creation process yourself. Go to the [zerohash portal](https://portal.zerohash.com).
> 2. Click "**Sign Up**" - it will prompt you to create a username and password.
> 3. You'll be sent an email to verify your user account. Click "**Confirm my account**" on the email body.
> 4. You'll be prompted to register your 2FA device.
> 5. You are now logged into the Prod **Client Portal**.
> 6. Next, fill out your Platform's business information in the Application. Upon a successful submission, we'll be notified and begin reviewing the information.
> 7. When the review is complete, we'll approve the Platform account. You will receive an automated email confirming the approval.
> 8. Before generating API Keys and whitelisting IP addresses, we require your flow of funds to be reviewed and approved by our Compliance and Sales Engineering teams.
> 9. Upon approval, you can start generating [API Keys](https://docs.zerohash.com/zerohash/docs/generate-api-keys) and [Whitelist IP Addresses](https://docs.zerohash.com/zerohash/docs/whitelist-ip-addresses)

The Prod URL for the Client Portal is [portal.zerohash.com](https://portal.zerohash.com/) in the US and [portal.zerohash.eu](https://portal.zerohash.eu/) in the EU.

The Prod URL for the API is [api.zerohash.com](https://api.zerohash.com) in the US and [api.zerohash.eu](https://api.zerohash.eu) in the EU.

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## API Reference

Familiarize yourself with our [API documentation](https://docs.zerohash.com/zerohash/reference/) to understand the available endpoints, request parameters, and response formats.

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## Get Support

If you encounter any issues or have questions about using the zerohash API, our support team is here to help. Feel free to reach out to us for assistance navigating the your integration.

[Get Help](https://zerohash.com/contact/)