--- updatedAt: 2026-08-06T19:30:42.000Z agentTools: projectIndex: https://docs.zerohash.com/llms.txt --- # zerohash Cryptocurrency Kiosk Disclosures and Refund Policies (Kansas) # Kansas **\[Kiosks Not Supported]** ## Consumer Disclosures
#### Prior to entering into each virtual currency transaction with a person in Kansas, each virtual currency kiosk operator shall ensure that a warning is clearly and conspicuously disclosed on the screen, that shall be acknowledged by tapping the screen or similar manner, and by email, in at least 12-point or the largest available font size that is substantially similar to the following, including bold and capitalization: **WARNING: CONSUMER FRAUD OFTEN STARTS WITH CONTACT FROM A STRANGER WHO IS INITIATING A DISHONEST SCHEME. CRIMINAL ACTIVITY MAY APPEAR IN MANY FORMS, INCLUDING, BUT NOT LIMITED TO, THE FOLLOWING:** **1. **Impersonating a family member or friend while claiming to be in financial or criminal trouble. **2.** Communication from someone impersonating a representative of your financial institution or a law enforcement officer. **3. **Claims of a frozen bank account or credit card. **4. **Claims of fraudulent financial transactions. **5. **Claims of identity theft or job offers in exchange for payment. **6. **Requests for payment to government agencies or companies. **7. **Requests for disaster relief donations or loans. **8. **Offers to purchase tickets for lotteries, sweepstakes or drawings for vehicles. **IF YOU BELIEVE YOU ARE BEING SCAMMED, CONTACT** **YOUR LOCAL LAW ENFORCEMENT.**
#### If the virtual currency kiosk provider agrees to conduct the transaction in Spanish, all disclosures required by this section shall also be provided in Spanish. In lieu of the disclosure required by subsection (c), the virtual currency kiosk provider shall ensure that a warning is clearly and conspicuously disclosed on the screen, that shall be acknowledged by tapping the screen or similar manner, and by email in at least 12-point or the largest available font size that is substantially similar to the following, including bold and capitalization: **ADVERTENCIA: EL FRAUDE AL CONSUMIDOR FRECUENTEMENTE COMIENZA CON EL CONTACTO DE UN EXTRAÑO QUE ESTÁ INICIANDO UN PLAN DESHONESTO. LA ACTIVIDAD CRIMINAL PUEDE APARECER DE MUCHAS FORMAS, INCLUYENDO, PERO NO LIMITADO, A LAS SIGUIENTES:** **1. **Hacerse pasar por un familiar o amigo mientras afirma estar en problemas financieros o criminales. **2. **Comunicación de alguien que se hace pasar por un representante de su institución financiera o una agente policíaca. **3. **Afirmaciones de cuenta bancaria o tarjeta de crédito congelada. **4. **Afirmaciones de transacciones financieras fraudulentas. **5. **Afirmaciones de robo de identidad u ofertas de trabajo a cambio de un pago. **6. **Solicitudes de pago a agencias o empresas gubernamentales. **7. **Solicitudes de donaciones o préstamos para ayuda en casos de desastre. **8. **Ofertas para la compra de billetes de loterías, sorteos o sorteos de vehículos. **SI CREES QUE ESTÁS SIENDO ESTAFADO, COMUNÍQUESE CON LA POLICÍA LOCAL.**
## **Contact Information** | | | | ---------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Cryptokiosk Operator Contact Email ** | [**support@cinqwallet.com**](support@cinqwallet.com "support@cinqwallet.com") | | **Cryptokiosk Operator Phone Number ** | 800-928-2274
24/7/365 Live Customer Support | | **Cryptokiosk Operator Address** | P.O. Box 91258
Bellevue, WA 98009 [
CINQwallet.com](http://CINQwallet.com) | | **zerohash Contact Information** | zerohash llc (NMLS ID 1699379)
327 N Aberdeen St
Chicago, IL 60607
[www.zerohash.com](http://www.zerohash.com)
*Kansas Money Transmitter License, MT.0000181*

Customer Service Phone Number 855-744-7333
Available during normal business hours (8 am to 8 pm local time)

Additional support can be provided by contacting: . | ### ***Additional Required Disclosures***
**RETURN/ CANCELLATION POLICY**
**All transactions are final.** You are responsible for reviewing the provided receipt for accuracy and for notifying zerohash llc of any suspected errors via email at [Coinstar@zerohash.com](mailto:Coinstar@zerohash.com) within 24 hours of the transaction.
**REFUND POLICY**
**The State of Kansas provides the following refund requirements:** - Each virtual currency kiosk operator shall retain, hold and safe keep any money or virtual currency provided as part of a transaction with a person in Kansas for 72 hours for any transaction with a person that is conducted within 14 days of the initial transaction. - Any person in Kansas may request a full refund of the initial transaction for any reason from a virtual currency kiosk operator within 72 hours for any transaction with a person that is conducted within 14 days of the initial transaction. - The virtual currency kiosk operator shall issue a full refund unless safekeeping the funds due to criminal activity is required by law or judicially ordered. - An existing customer of the virtual currency kiosk operator may request only a refund of direct and indirect charges, including any spread fee and transaction fee, if such existing customer: - Reports that a money transmission or a series of money transmissions was fraudulent to the commissioner, the attorney general or a law enforcement agency within 30 calendar days after the date of the last fraudulent money transmission; and - Submits to such virtual currency kiosk operator a police report or a sworn declaration detailing the fraudulent nature of the money transmission involving such virtual currency kiosk operator. - For any initial transaction, or any transaction within 14 days of the initial transaction, upon the request of any person in Kansas, the commissioner, the attorney general or any law enforcement agency, the virtual currency kiosk operator shall issue a refund for the full money transmission amount and any fees charged, including any spread fee, if the person in Kansas: - Reports that a money transmission or a series of money transmissions was fraudulent to the commissioner, the attorney general or a law enforcement agency within 30 calendar days after the date of the last fraudulent money transmission; and - Submits to such virtual currency kiosk operator a police report or a sworn declaration detailing the fraudulent nature of the money transmission involving such virtual currency kiosk operator. - The virtual currency kiosk operator shall issue any refund requested under this section via a cash payout, the automated clearing house or mail a paper check within 10 business days after receiving the refund request. Notwithstanding the refund requirements of this section, under reasonable suspicion of fraud or wrongdoing by any person on behalf of the person in Kansas who initiated the transaction, a virtual currency kiosk operator may delay sending a refund for cause if the operator immediately reports such suspected fraud or wrongdoing to the commissioner, the attorney general or any law enforcement agency, until the receiving agency has advised the virtual currency kiosk operator of the conclusion of any investigation into such alleged fraud or wrongdoing.
**LIABILITY FOR NON-DELIVERY OR DELAYED DELIVERY**
zerohash llc’s or zerohash liquidity services llc’s aggregate liability, including for non-delivery or delayed delivery, is limited to losses resulting solely from the gross negligence, intentional misconduct or fraud of zerohash or zerohash liquidity services llc, their affiliates or any of their officers, directors, managers, partners, employees or independent agents or contractors, as determined by a court of competent jurisdiction or arbitration panel in accordance with the terms of the [zerohash and zerohash liquidity services User Agreement](https://zerohash.com/coinstar/).
**BEWARE OF FRAUD**
Cryptocurrencies and money transfer services are commonly targeted by hackers and criminals who commit fraud. For more information on how to protect against fraud, visit the Consumer Financial Protection Bureau’s website at [https://www.consumerfinance.gov/consumer-tools/fraud/](https://www.consumerfinance.gov/consumer-tools/fraud/).
**PRICE RISK**
The value of any cryptocurrency, including any digital assets pegged to fiat currency, commodities, or any other asset, is not guaranteed and may go to zero at any time and without warning.
**RELEVANT STATE AND LOCAL LAW ENFORCEMENT OR GOVERNMENT AGENCIES FOR REPORTING FRAUD:**
If you have a complaint or wish to report fraudulent activity involving your account or transactions, please contact:
**Kansas Attorney General’s Office:** Please contact (785) 296-2215 or file online at [https://www.ag.ks.gov/file-a-complaint/consumer-protection](https://www.ag.ks.gov/file-a-complaint/consumer-protection).
**Kansas Office of the State Bank Commissioner:** Please contact (785) 380-3939 or file online at [https://osbckansas.gov/consumer-complaint-form/.](https://osbckansas.gov/consumer-complaint-form/.)
**ADDITIONAL DISCLOSURES**
Additional disclosures are provided as part of the user agreement that each transactor or customer must accept to conduct any activity with the cryptocurrency kiosk operator: [https://zerohash.com/coinstar/](https://zerohash.com/coinstar/).
**TRANSACTION LIMITS**
**The State of Kansas provides the following transaction limits:** - For the initial transaction, **up to $1,000**; - Within 14 days of the initial transaction, **up to $1,000 per day** and only one transaction within 72 hours of the initial transaction, and **a maximum of $10,000** in total transactions within the **first 14 days of the initial transaction**; and - **More than 14 days from the initial transaction, up to $10,500 per day.**
**FEE LIMITS**
The State of Kansas limits the fees and commissions that may be charged by the cryptocurrency kiosk operator for activity at a cryptocurrency kiosk physically located in that state. The total of all fees, charges, commissions, and the "spread" (difference between price and market value) **cannot exceed $5** in United States currency or **the equivalent** or **18% of the full money transmission amount** in United States currency or the equivalent.