Privacy Opt Out




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Name
  • Social Security number
  • Account balances and payment history
  • Credit history and credit scores


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Zero Hash chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Zero Hash share?Can you limit this sharing?
For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes to offer our products and services to youYesNo
For joint marketing with other financial companiesYesYes
For our affiliates’ everyday business purposes information about your transactions and experiencesYesYes
For our affiliates’ everyday business purposes information about your creditworthinessYesYes
For our affiliates to market to youYesYes
For nonaffiliates to market to youYesYes

To limit our sharing

Print this page and Mail the form below to:

Zero Hash
327 N Aberdeen St
Chicago, IL 60607-1202

Please note: If you are a new customer, we can begin sharing your information subject to opt-out 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Call (855) 744-7333 or email [email protected]

Mail-in Form

Mark any/all you want to limit:

☐ Do not share information about my creditworthiness with your affiliates for their everyday business purposes.

☐ Do not allow your affiliates to use my personal information to market to me.

☐ Do not share my personal information with nonaffiliates to market their products and services to me.


Mail to:

Zero Hash
327 N Aberdeen St
Chicago, IL 60607-1202

Address :

City, State, Zip :

Account # :

Who we are :

Who is providing this notice?

Zero Hash Holdings Ltd., as parent for Zero Hash LLC and Zero Hash Liquidity Services LLC

What we do

How does Zero Hash protect my personal information?

We have implemented measures designed to help prevent unauthorized access and maintain data security with respect to your personal information. Despite this, however, we cannot guarantee data security. You should accordingly take measures to protect your personal information. As part of maintaining this responsibility we recommend that you do the following, where applicable:

  • Keep your user ID and password confidential;
  • Utilize a unique password and change it frequently;
  • Make sure others are not watching you enter your user ID and/or password on your keyboard when using protected areas of the website or services; and
  • Do not leave your computer unattended while logged onto protected areas of the website or services. After you finished accessing your information, exit the protected area.

Please keep in mind that transmitting information via the Internet is never completely secure and that, therefore, any information submitted may be intercepted, viewed, collected, used, altered, copied or disclosed by others. We are not responsible for the security or confidentiality of communications you send to us (or that we send to you) through the Internet using e-mail messages.

How does Zero Hash collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit and withdraw money
  • Deposit or withdraw digital assets
  • Whitelist digital asset wallets

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Zero Hash LLC
  • Zero Hash Liquidity Services LLC


Companies not related by common ownership or control. They can be financial and nonfinancial companies. Zero Hash shares information with nonaffiliates for the purposes of meeting its Know Your Customer and Anti-Money Laundering responsibilities under federal law. Zero Hash and its affiliates may also share personal information with nonaffiliates for marketing purposes.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Zero Hash has no-joint marketing agreements in place.