Third-Party Transaction Disclosures

Certain users may be able to use their Zero Hash LLC accounts and the services offered by Zero Hash LLC and its affiliates (Zero Hash LLC and its affiliates together as “Zero Hash”) through the third party application, website, or platform through which you are accessing the Zero Hash services (the “Platform”) to engage in one or both of the following services:

Funding Services: To fund an investment account or investment held away from Zero Hash, donate funds to a charity, non-profit, artist / content creator, or other third-party in support of a project or fund raising goal, or to transfer funds to a third party (including the Platform, if applicable) for another legitimate purpose (each such funded account or project, a “Third-Party Account”), by depositing “Stablecoins” (i.e., digital assets whose value is pegged to the value of a fiat currency, such as U.S. Dollars) or other cryptocurrency supported by Zero Hash (“Cryptocurrency”) to the blockchain wallet address (“Address”) provided to you by Zero Hash for the purpose of Zero Hash converting such assets into fiat currency to send to the applicable Third-Party Account as instructed by you.
Withdrawal Services: To withdraw fiat funds from your Third-Party Account to Zero Hash for the purpose of converting the fiat funds into Stablecoins or other Cryptocurrency to fund your Zero Hash account, or to withdraw the Stablecoins or Cryptocurrency to an external Address not controlled by Zero Hash, as instructed by you.

The Funding Services and Withdrawal Services together are referred to herein as the “Third-Party Transaction Services”.

Customers utilizing any Third-Party Transaction Services offered by Zero Hash should be aware of certain risks associated with the use of Stablecoins and other Cryptocurrency in the funding of any Third-Party Account held away from Zero Hash or withdrawing funds to your Zero Hash account or an external Address. Any Zero Hash customer or user who has been presented with these Third-Party Transaction Disclosures understands and agrees that the Third-Party Transaction Services present additional risks, which includes, but is not limited to, the following:

Settlement timing risks and reliance on third-parties. Transacting with a Third-Party Account away from Zero Hash generally requires the conversion of the Stablecoins or Cryptocurrency in your Zero Hash account to fiat currency (or vice versa) prior to sending fiat currency to (or receiving fiat currency from) your Third Party Account. Stablecoin or Cryptocurrency assets may be delivered to third-parties, including the Platform, an exchange, liquidity provider (“LP”), the issuer of a Stablecoin (e.g., Circle Internet Financial, LLC as the issuer of USDC), or other applicable third party for conversion to fiat currency, including U.S. Dollars, prior to Zero Hash processing any instruction to fund a Third-Party Account away from Zero Hash, accept funds held at a Third–Party Account held away from Zero Hash, or otherwise direct fiat currency, Stablecoins, or Cryptocurrency to an approved Address held away from Zero Hash. Stablecoin issuers, LPs, and other third-parties, including banking and financial institutions, may take an extended amount of time to settle Stablecoins or Cryptocurrency to fiat currency and deliver the resulting fiat funds to Zero Hash on your behalf. Such timelines and delays may impact Zero Hash’s ability to deliver assets to any designated recipient as instructed, including to any registered fund or account away from Zero Hash. Stablecoin issuers, LPs, and other third-parties may also impose transaction fees, which may be passed to Zero Hash customers, and transaction limits that may impact the timing of a transaction or Zero Hash’s ability to fulfill customer orders. Additionally, Stablecoin issuers, LPs, and other third-parties may be subject to legal and regulatory changes that may impact their ability to continue supporting any issued Stablecoin or Cryptocurrency or that may impact their ability to issue, redeem, trade, swap, or liquidate certain Stablecoins or Cryptocurrencies. The assets, algorithms, proofs or reserves backing Stablecoins or Cryptocurrencies are solely determined by the Stablecoin or Cryptocurrency issuers or developers, and not by Zero Hash.
Risk of a Stablecoin de-peg event. Fiat-backed Stablecoins may “de-peg” substantially from their intended pricing of 1:1 to the underlying fiat currency, such as U.S. Dollars or any other applicable fiat currency, at any time, including after a customer order has been received by Zero Hash and final settlement of a Stablecoin to fiat currency or fiat currency to Stablecoin transaction. A “de-peg” may result from, among other things, market instability, an exploitation of the Stablecoin’s network or networks, technical issues with the token issuer, including a breach of the issuer’s information systems, issuer insolvency, failures of third parties or financial institutions involved in the issuance, stability, and operation of the Stablecoin and/or its network, or any other force majeure event.
No Guarantee by Zero Hash. Zero Hash is not the issuer of any Stablecoin or Cryptocurrency asset, does not hold proprietary reserves of Stablecoins or Cryptocurrencies, and has no obligation to repurchase Stablecoins or Cryptocurrencies for U.S. Dollars or any other fiat currency or to ensure sufficient backing or liquidity of any Stablecoin or Cryptocurrency. Zero Hash does not guarantee the timing of the delivery of funds (whether Stablecoins, Cryptocurrency, fiat currency, or any other applicable currency or digital asset) to any designated recipient. Zero Hash further does not guarantee pricing of Stablecoins or Cryptocurrencies during transaction settlement periods. Zero Hash must follow your instructions when executing a transaction and cannot guarantee access to any Stablecoins, Cryptocurrencies, or fiat funds that are transferred away from Zero Hash for any reason, including for Misdirected Assets (defined below). Upon receipt and execution of your instructions, Zero Hash may not be able to recover any part of the assets subject to the transaction, but may be able to assist with recovery for a fee (see Risk of Losing Assets below). Zero Hash may pass third-party imposed fees, including issuer fees, on to customers. Zero Hash and its affiliates, including without limitation, Zero Hash LLC or Zero Hash Liquidity Services LLC, shall not be liable in any way for any delays caused by issuers, LPs, or other third-parties, including any real or hypothetical losses that may result from a delay in processing any transactions to a designated recipient away from Zero Hash or from a de-peg that may occur during stablecoin transaction settlement. Zero Hash may, in its sole discretion, refuse any transaction or return any Stablecoins, Cryptocurrencies, or fiat funds, in whole or in part, to any customer, including to accounts held away from Zero Hash, if Zero Hash reasonably determines that settlement of a requested transaction presents undue risk to Zero Hash, its affiliates, or any Zero Hash customers.
Risk of Losing Assets. Any Stablecoins or Cryptocurrency sent to an Address not provided by Zero Hash or otherwise indicated in the transaction details may result in the loss of your assets or funds. In addition, if you send to Zero Hash, whether intentionally or unintentionally, an unsupported Stablecoin or Cryptocurrency or a supported Stablecoin or Cryptocurrency to the wrong Address or otherwise on the wrong network or blockchain (each a “Misdirected Asset”), then you must submit an asset recovery request to the Platform (each an “Asset Recovery Request”) who will then communicate the Asset Recovery Request to Zero Hash. Zero Hash will use commercially reasonable efforts to locate and recover a Misdirected Asset, but makes no guarantee as to the recoverability of any Misdirected Asset. If Zero Hash locates and determines, in its sole discretion, that a Misdirected Asset is recoverable, then Zero Hash will communicate to you and/or the Platform the steps required to recover the Misdirected Asset. Either the Platform’s or your failure to cooperate with Zero Hash in the recovery process provided by Zero Hash may result in a delayed recovery of the Misdirected Asset or no recovery at all, and Zero Hash will in no event be liable to you or the Platform for any loss, damage or claim arising out of or in connection with the unrecovered Misdirected Asset. YOU ACKNOWLEDGE AND AGREE THAT: (I) ZERO HASH MAY CHARGE YOU A FEE FOR EACH ASSET RECOVERY REQUEST FOR RECOVERING A MISDIRECTED ASSET; AND (II) YOU HAVE REVIEWED AND ACCEPTED THE ASSET RECOVERY REQUEST FEES LISTED HERE (IF ANY), WHICH IS INCORPORATED HEREIN BY REFERENCE.
Exchange Rate Risk. When you are prompted in the Platform to deposit your Stablecoin or Cryptocurrency in the Address provided by Zero Hash, you will also be quoted an exchange rate that Zero Hash will use to convert your Stablecoin or Cryptocurrency into the selected fiat currency (the “Exchange Rate”). Zero Hash uses two methods for quoting the Exchange Rate, only one of which will be displayed to you in the Platform: (1) “Fixed Rate”, which is an Exchange Rate that is does not change until the quote expires at the time indicated in the transaction details; and (ii) “Floating Rate”, which is an Exchange Rate displayed at the current prevailing market price (as determined by Zero Hash in its sole discretion) which may change by the time you deposit the Stablecoin or Cryptocurrency with Zero Hash if the market price for the particular Stablecoin or Cryptocurrency shifts between the time the quote is displayed to you and the time you complete the deposit or withdrawal.

Customers utilizing any Third-Party Transaction Services offered by Zero Hash should also be aware of certain rights Zero Hash has when performing the Third-Party Transaction Services, including the following:

Right to Immediately Convert. Zero Hash reserves the right to immediately convert the Stablecoins or Cryptocurrency deposited by you into your Zero Hash account to fiat currency when using the Funding Services, or convert the fiat currency deposited by you into your Zero Hash account to Stablecoins or Cryptocurrency when using the Withdrawal Services. Zero Hash is not required to wait for further instruction from you or the Platform upon receipt of your Stablecoins, Cryptocurrency, or fiat currency to make such conversion.
Right to Set Limits. Zero Hash reserves the right to set minimum and/or maximum deposit, conversion, and/or withdrawal limits during the Third-Party Transaction Services. Any limits will be communicated to you via the Platform.
Right to Return or Convert if Above or Below Limits. If Zero Hash receives a deposit of Stablecoins or Cryptocurrency from you into your Zero Hash account when using the Funding Services, and such deposit is: (i) above the maximum limit set by Zero Hash, Zero Hash reserves the right, at its sole discretion and without further instruction from you or the Platform, to either (a) return the excess Stablecoins or Cryptocurrency to the Address that sent the Stablecoins or Cryptocurrency to Zero Hash, or (b) immediately convert the excess Stablecoins or Cryptocurrency to fiat currency and transfer such fiat currency to your Third-Party Account; and (ii) below the minimum limit set by Zero Hash, Zero Hash reserves the right, at its sole discretion and without further instruction from you or the Platform, to either (a) return the Stablecoins or Cryptocurrency to the Address that sent the Stablecoins or Cryptocurrency to Zero Hash, or (b) immediately convert the Stablecoins or Cryptocurrency received to fiat currency and transfer such fiat currency to your Third-Party Account. Conversely, if Zero Hash receives a deposit of fiat currency from you into your Zero Hash account when using the Withdrawal Services, and such deposit is: (i) above the maximum limit set by Zero Hash, Zero Hash reserves the right, at its sole discretion and without further instruction from you or the Platform, to either (a) return the excess fiat currency to your Third-Party Account, or (b) immediately convert the excess fiat currency to Stablecoins or Cryptocurrency and withdraw such Stablecoins or Cryptocurrency to your external Address; and (ii) below the minimum limit set by Zero Hash, Zero Hash reserves the right, at its sole discretion and without further instruction from you or the Platform, to either (a) return the fiat currency to your Third-Party Account, or (b) immediately convert the fiat currency to Stablecoins or Cryptocurrency and transfer such Stablecoins or Cryptocurrency to your external Address.