zerohash Promotional Material Regulatory Standards

Current as of June 2, 2026

These zerohash Promotional Material Regulatory Standards (“Promotional Standards”) govern the promotion or reference of the digital asset and other services (“Services”) provided by zerohash llc and/or zerohash liquidity services llc (collectively, “zerohash”) platform contracted with zerohash (“Platform”) in any promotional material, e.g., advertisements, social media posts, websites or webpages, applications, displays, etc. (collectively, “Promotional Material”). Promotional Material that uses or incorporates the zerohash logo or trademark must comply with the current version of the zerohash Brand Guidelines, which are available here and incorporated herein by reference.

zerohash reserves the right, in its sole discretion and at any time, to conduct an audit of all Promotional Material promulgated, distributed, or posted by the Platform in any way that incorporates the zerohash Services or that promotes, references, or utilizes the zerohash Services or the Platform services powered by zerohash (“Platform Services”) to ensure Platform’s compliance with these Promotional Standards. Platform will: (i) comply with these Promotional Standards at all times while promoting or referencing the zerohash Services in any Promotional Material; (ii) immediately revise any non-compliant Promotional Material to comply with these Promotional Standards and cease using such Promotional Material until it is in full compliance; and (iii) cooperate with zerohash during any audit and provide the necessary documentation and information as requested.

A. General Standards

Promotional Materials that reference the zerohash Services or Platform Services must either: (i) include the below disclosures directly in the Promotional Material; or (ii) provide a link or reference to a webpage where the below disclosures will be posted. These disclosures must be clear, legible, and visible such that a reasonable person would have an opportunity to notice and read the disclosures prior to using the Platform Services and zerohash Services.

Cryptocurrency transaction and custody services are powered by zerohash llc and zerohash liquidity services llc. When you enable [Platform’s digital asset services], you must also agree to the zerohash llc and zerohash liquidity services llc terms and conditions and enable your zerohash account. Cryptocurrency assets are held and custodied by zerohash llc, not [Platform]. Services may not be available in all states. Cryptocurrency assets are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation coverage. The value of any cryptocurrency, including digital assets pegged to fiat currency, commodities, or any other asset, may go to zero.

Promotional Material referencing the zerohash Services or the Platform Services must: (i) be true and accurate; (ii) not contain any misleading, inaccurate, dishonest, deceptive, infringing, or unlawful statements, materials, or references; (iii) not make any promissory or untrue statements on behalf of zerohash or about the Platform Services or zerohash Services; and (iv) comply with all applicable laws and regulations.

For Promotional Material with text or character space limitations (e.g., social media posts, tweets, etc.), any reference to zerohash or the Services must include some variation of "Powered by zerohash" with a working hyperlink that is one click away from the "About zerohash" webpage.

B. New York Standards

In addition to the General Standards above, Promotional Material that will be displayed in New York or directed at New York persons or entities must also include the following: “zerohash llc and zerohash liquidity services llc are licensed to engage in Virtual Currency Business Activity by the New York State Department of Financial Services.”

C. Transferring Customer Assets from a Previous Crypto Provider to zerohash

If the Platform wishes to transfer customer assets to zerohash from a previous cryptocurrency provider and zerohash has agreed to accept such assets, then the Platform must provide the following disclosure to customers whose assets will be transferred prior to the transfer.

[Platform Operator] has made the decision to transfer the digital assets within your [previous crypto service provider] account to zerohash as a result of zerohash and [Platform Operator] entering into an agreement whereby zerohash will provide cryptocurrency settlement, liquidity, and custody services in support of [Platform Operator crypto product]. To do so, you will be required to open a zerohash account and agree to the zerohash & zerohash liquidity services User Agreement, acknowledge zerohash’s Privacy Policy and Regulatory Disclosures, and be accepted by zerohash during its onboarding process. You understand that your previous activity in the [previous crypto service provider] account will not in any way be connected to the activity in your zerohash account, and that you will not be able to use your zerohash account to view the transaction history or records of your [previous crypto service provider] account.

Such disclosure may be included within Promotional Material or another form of disclosure, provided that Platform provides zerohash with a copy of the disclosure that is to be sent to customers prior to the disclosure being sent.