What to do if you Suspect that you are a Fraud Victim

Reporting Suspected Fraud or Scams Related to Digital Assets

As with any financial services, digital assets are not immune from fraud and scam attempts. At Zero Hash, we're committed to protecting our users and the broader digital community from illegitimate activity. If you've recently experienced any of the following, please take the appropriate steps to report and address the issue:

Received Suspicious Communication:
- If you received a suspicious phone call or email from a stranger, refrain from providing any personal or financial information.
- Contact your financial institution directly to report the incident and seek guidance on further steps to protect your accounts and information.
- Consider filing a report with your local authorities, providing details of the communication and any relevant information you have.
Provided Personal or Financial Information:
- If you suspect that you have been tricked into providing your personal or financial information to a fraudulent entity, act quickly to secure your accounts.
- Immediately contact your financial institution to report the incident and request assistance in securing your accounts.
- File a report with your local authorities, providing details of the scam and any information you have about the fraudulent party.
Instructed to Forward Assets to an Unknown Digital Wallet Address:
- If you have been instructed to forward assets to an unknown digital wallet address, refrain from taking any further action.
- Contact your financial institution or digital asset service provider immediately to report the incident and seek guidance on recovering any lost assets.
- File a report with your local authorities, providing details of the incident and the digital wallet address involved.

Additionally, we encourage you to share relevant details of any suspected fraud or scams with the following public databases to help the digital community better identify and mitigate similar threats:

By sharing your experience with others, you contribute to the collective effort to combat fraud and protect users in the digital asset ecosystem. Together, we can build a safer and more secure environment for all participants.