Permitted and Restricted Jurisdictions

ZERO HASH MAY LIMIT OR TERMINATE ACCESS TO ANY JURISDICTION AT ANY TIME IN ITS SOLE DISCRETION BY PROVIDING YOU WRITTEN NOTICE OF ANY SUCH TERMINATION OR LIMITATION.

Permitted United States Jurisdictions

US Military State

Note: City entry must contain APO or FPO in all-caps when state is one of Military States (AE, AP, or AA).

• APO: Army Post Office
• FPO: Fleet Post Office

Note: Any other U.S. Territory or Possession not otherwise listed above (e.g., U.S. Virgin Islands, American Samoa, etc.) is not currently supported.

Permitted Higher Risk Non-U.S. Geographies (Updated May 1, 2024)

• Bulgaria
• Burkina Faso
• Cameroon
• Croatia
• Jamaica
• Kenya (New)
• Mozambique
• Namibia (New)
• Nigeria
• Philippines
• Senegal
• South Africa
• Tanzania
• Turkey (Türkiye)
• United Arab Emirates
• Vietnam

Note: As of May 1, 2024, Barbados, Gibraltar, Uganda, Jordan, and Panama are no longer included on this list, but Zero Hash will complete all ongoing enhanced due diligence measures begun before this date (for Platform Participants see: Participants added fields for enhanced due diligence (EDD)) . Kenya and Namibia have been added.

Prohibited and Restricted Non-U.S. Countries and Jurisdictions

• Afghanistan
• Albania (Western Balkans)
• Bahamas
• Belarus
• Bosnia and Herzegovina (Western Balkans)
• Burundi
• Central African Republic
• Democratic Republic of the Congo
• Cuba
• Ethiopia
• Gaza Strip
• Germany¶
• Guinea-Bissau
• Haiti
• Iran
• Iraq
• Italy¶
• Japan
• Kosovo (Western Balkans)
• Lebanon
• Libya
• Mali
• Montenegro (Western Balkans)
• Myanmar/Burma
• Nicaragua
• North Korea
• North Macedonia (Western Balkans)
• People’s Republic of China (PRC)
• PRC Special Autonomous Region (SAR) Hong Kong‡
• Russia*
• Serbia (Western Balkans)
• Somalia
• South Sudan
• Spain¶
• Sudan
• Syria
• Russian Occupied Regions of Ukraine (Crimea, Luhansk AKA LNR, Donetsk AKA DNR)*
• United Kingdom§
• Venezuela
• West Bank (New)
• Yemen
• Zimbabwe

¶ As of November 1, 2023, no new customers are permitted from Germany, Spain, or Italy until Zero Hash has obtained the necessary licensing. Existing customers will be permitted to withdraw/sell existing assets. Zero Hash received its license to operate in The Netherlands on March 18, 2024.

‡ As of June 1, 2023, all participant types from Hong Kong are blocked from onboarding and buying/acquiring assets. Existing participants are blocked from buying/acquiring assets but will be allowed to 1) sell/withdraw and 2) update their address if they are no longer located in Hong Kong.

*Russia-Ukraine War policy established March 2022. Restrictions do not apply to territory controlled by the Government of Ukraine as of the time of this update.

§ As of October 8, 2023, no new customers will be permitted from the United Kingdom until Zero Hash has obtained the necessary licensing. Existing customers will be permitted to withdraw/sell existing assets.

***As of May 1, 2024, the West Bank has been added to the list.

Exceptions

• In Canada, we don't support custody so as a platform you will need a 3rd party to be a custodian or move off immediately to an external third-party wallet.
• No Platform or business with more than 50% ownership by one or more nationals of a prohibited or restricted jurisdiction, but the permanent resident of a permitted (and not higher risk) country or jurisdiction, will be approved as a customer of Zero Hash without successful completion of additional risk mitigation measures.