Permitted and Prohibited/ Restricted Jurisdictions

zerohash MAY LIMIT OR TERMINATE ACCESS TO ANY JURISDICTION AT ANY TIME IN ITS SOLE DISCRETION BY PROVIDING YOU WRITTEN NOTICE OF ANY SUCH TERMINATION OR LIMITATION.

Permitted United States Jurisdictions

US Military State

**Note:**City entry must contain APO, FPO or DPO in all-caps when state is one of Military States (US-AE, US-AP, or US-AA).

• APO: Army Post Office
• FPO: Fleet Post Office
• DPO: Diplomatic Post Office

Note: Any other U.S. Territory or Possession not otherwise listed above (e.g., American Samoa, etc.) is not currently supported.

Permitted Higher Risk Geographies (Updated May 19, 2025)

• Algeria
• Angola
• Bolivia
• Bulgaria
• Cameroon
• Cote d’Ivoire
• Guatemala (New)
• Guinea (New)
• Guinea-Bissau (New)
• Kenya
• Lao People’s Democratic Republic
• Monaco
• Namibia
• Nepal
• Nigeria
• Pakistan (New)
• Papua New Guinea (New)
• South Africa
• United Arab Emirates
• Vietnam
• Virgin Islands (UK)
• Zimbabwe (New)

Note: As of May 19, 2026, Burkina Faso and Mozambique are no longer included on this list, but zerohash will complete all ongoing enhanced due diligence measures begun before this date associated with those countries (for Platform Participants see: Enhanced Due Diligence measures (EDD) .

Guatemala, Guinea, Guinea-Bissau, Kuwait, Pakistan, Papua New Guinea, and Zimbabwe have been added to this list. Existing and new customers under these jurisdictions will be subject to Enhanced Due Diligence measures (EDD). Existing and new customers under these jurisdictions will be subject to Enhanced Due Diligence measures (EDD). Additional limitations and restrictions may be placed on any or all of the jurisdictions listed above depending upon the specific zerohash product or service being provided or for other applicable reasons.

Prohibited and Restricted Countries and Jurisdictions

• Afghanistan
• Albania (Western Balkans)
• Bahamas
• Belarus (c)
• Bosnia and Herzegovina (Western Balkans)
• Central African Republic
• Cuba
• Democratic Republic of the Congo
• Ethiopia
• Gaza Strip
• Haiti
• Hungary (a)
• Iran
• Iraq
• Japan
• Kosovo (Western Balkans)
• Lebanon
• Libya
• Mali
• Montenegro (Western Balkans)
• Myanmar/Burma
• Nicaragua
• North Korea
• North Macedonia (Western Balkans)
• People’s Republic of China (PRC)
• PRC Special Autonomous Region (SAR) Hong Kong (b)
• Russia (c)
• Serbia (Western Balkans)
• Singapore (New)
• Somalia
• South Sudan
• Sudan
• Syria
• Russian Occupied Regions of Ukraine (Crimea, Luhansk AKA LNR, Donetsk AKA DNR, Kherson, Sevastopol, Zaporishia, ) (c)
• Venezuela
• Yemen

As of May 19, 2026, Guatemala, Guinea, Guinea-Bissau, Pakistan, and Zimbabwe are no longer included on this list and, therefore, reinstated as permitted but will be placed for a minimum of one year on the Permitted Higher Risk Geographies list).

As of May 19, 2026, Singapore has been added to this list as prohibited/restricted. No new customers will be permitted from this jurisdiction. Existing customers will be permitted to withdraw/sell existing assets up to 30 days after the release date. Establishment of any new relationships will be subject to Enhanced Due Diligence measures (EDD).

(a) zerohash’s affiliate in Europe (zerohash europe b.v. ) obtained registration as a virtual asset service provider with the Dutch Central Bank (DNB) on 24 October 2024 and received its license to operate under the MiCA Regulation in The Netherlands from the Authority for the Financial Markets (AFM) on 29 October 2025. zerohash europe also has received an Electronic Money Institution (EMI) license from De Nederlandsche Bank (the Dutch Central Bank). zerohash clients that wish to offer crypto asset services into European Economic Area (EEA) countries (including Germany, Italy, and Spain) should consult their zerohash relationship manager to include zerohash europe in their services. Note that Hungary has implemented legislation that makes cross-border crypto exchange for Hungarian residents impracticable at this time.
(b) As of June 1, 2023, all participant types from Hong Kong are blocked from onboarding and buying/acquiring assets. Existing participants are blocked from buying/acquiring assets but will be allowed to 1) sell/withdraw and 2) update their address if they are no longer located in Hong Kong.
(c) Russia-Ukraine War policy established March 2022. Restrictions do not apply to territory controlled by the Government of Ukraine as of the time of this update.

NOTE: zerohash reserves the right to make changes to this list at any time based on zerohash entity, products, services, or other relevant legal and regulatory factors.

Exceptions

• In Canada, zerohash does not support custody so as a platform you will need a 3rd party to be a custodian or move off immediately to an external third-party wallet. zerohash is also only able to support activity involving the following crypto-currency assets in Canada: Bitcoin Cash (BCH), Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC).
• For the United Kingdom (UK), zerohash llc supports customer onboarding and activity where permitted in compliance with the existing Financial Promotions (FinProm) framework.
• No Platform or business with more than 50% ownership by one or more nationals of a prohibited or restricted jurisdiction, but the permanent resident of a permitted (and not higher risk) country or jurisdiction, will be approved as a customer of zerohash without successful completion of additional risk mitigation measures.