Arizona

Consumer Disclosures


WARNING: CONSUMER FRAUD OFTEN STARTS WITH CONTACT FROM A STRANGER WHO IS INITIATING A DISHONEST SCHEME OR A CRIMINAL OR FRAUDULENT ACTIVITY THAT MAY APPEAR IN MANY FORMS, INCLUDING ANY OF THE FOLLOWING: (A) CLAIMS OF A FROZEN BANK ACCOUNT OR CREDIT CARD. (B) CLAIMS OF A FRAUDULENT BANK TRANSACTION. (C) CLAIMS OF IDENTITY THEFT OR AN OFFER OF EMPLOYMENT IN EXCHANGE FOR PAYMENT. (D) REQUESTS FOR A PAYMENT TO A GOVERNMENT AGENCY OR COMPANY. (E) REQUESTS FOR DISASTER RELIEF DONATIONS OR LOANS. (F) OFFERS TO PURCHASE LOTTERY TICKETS OR SWEEPSTAKES OR DRAWINGS FOR VEHICLES. (G) PROMPTS TO CLICK ON DESKTOP POP-UPS THAT INCLUDE VIRUS WARNINGS OR COMMUNICATION FROM ALLEGED FAMILIAR MERCHANTS. (H) COMMUNICATION FROM SOMEONE IMPERSONATING A REPRESENTATIVE OF YOUR BANK OR A LAW ENFORCEMENT OFFICER. IF YOU BELIEVE YOU HAVE BEEN SCAMMED, STOP AND CALL YOUR LOCAL LAW ENFORCEMENT AND THE CRYPTOCURRENCY KIOSK OPERATOR. WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS ARE NOT RECOVERABLE. TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE. PEOPLE MAY USE VIRTUAL CURRENCY TRANSACTIONS TO STEAL YOUR MONEY BY IMPERSONATING THE GOVERNMENT, ORGANIZATIONS OR PEOPLE YOU KNOW. IMPERSONATORS MAY THREATEN JAIL TIME, SAY YOUR IDENTITY HAS BEEN STOLEN, ALLEGE YOUR COMPUTER HAS BEEN HACKED, INSIST YOU WITHDRAW MONEY FROM YOUR BANK ACCOUNT TO PURCHASE VIRTUAL CURRENCY OR USE A NUMBER OF OTHER SCAMS. DO NOT DISCLOSE YOUR PRIVATE KEY THAT IS ASSOCIATED WITH YOUR VIRTUAL WALLET TO A THIRD PARTY. IF YOU BELIEVE YOU ARE BEING SCAMMED, STOP AND CALL YOUR LOCAL LAW ENFORCEMENT AND THE CRYPTOCURRENCY KIOSK OPERATOR.

WARNING: CONSUMER FRAUD OFTEN STARTS WITH CONTACT FROM A STRANGER WHO IS INITIATING A DISHONEST SCHEME OR A CRIMINAL OR FRAUDULENT ACTIVITY THAT MAY APPEAR IN MANY FORMS, INCLUDING ANY OF THE FOLLOWING:

(A) CLAIMS OF A FROZEN BANK ACCOUNT OR CREDIT CARD.
(B) CLAIMS OF A FRAUDULENT BANK TRANSACTION.
(C) CLAIMS OF IDENTITY THEFT OR AN OFFER OF EMPLOYMENT IN EXCHANGE FOR PAYMENT.
(D) REQUESTS FOR A PAYMENT TO A GOVERNMENT AGENCY OR COMPANY.
(E) REQUESTS FOR DISASTER RELIEF DONATIONS OR LOANS.
(F) OFFERS TO PURCHASE LOTTERY TICKETS OR SWEEPSTAKES OR DRAWINGS FOR VEHICLES.
(G) PROMPTS TO CLICK ON DESKTOP POP-UPS THAT INCLUDE VIRUS WARNINGS OR COMMUNICATION FROM ALLEGED FAMILIAR MERCHANTS.
(H) COMMUNICATION FROM SOMEONE IMPERSONATING A REPRESENTATIVE OF YOUR BANK OR A LAW ENFORCEMENT OFFICER.

IF YOU BELIEVE YOU HAVE BEEN SCAMMED, STOP AND CALL YOUR LOCAL LAW ENFORCEMENT AND THE CRYPTOCURRENCY KIOSK OPERATOR.

WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS ARE NOT RECOVERABLE. TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE. PEOPLE MAY USE VIRTUAL CURRENCY TRANSACTIONS TO STEAL YOUR MONEY BY IMPERSONATING THE GOVERNMENT, ORGANIZATIONS OR PEOPLE YOU KNOW. IMPERSONATORS MAY THREATEN JAIL TIME, SAY YOUR IDENTITY HAS BEEN STOLEN, ALLEGE YOUR COMPUTER HAS BEEN HACKED, INSIST YOU WITHDRAW MONEY FROM YOUR BANK ACCOUNT TO PURCHASE VIRTUAL CURRENCY OR USE A NUMBER OF OTHER SCAMS. DO NOT DISCLOSE YOUR PRIVATE KEY THAT IS ASSOCIATED WITH YOUR VIRTUAL WALLET TO A THIRD PARTY. IF YOU BELIEVE YOU ARE BEING SCAMMED, STOP AND CALL YOUR LOCAL LAW ENFORCEMENT AND THE CRYPTOCURRENCY KIOSK OPERATOR.

Contact Information


Cryptokiosk Operator Contact Email	[email protected]
Cryptokiosk Operator Phone Number	800-928-2274 Available at all times
Cryptokiosk Operator Address	P.O. Box 91258 Bellevue, WA 98009 CINQwallet.com
Zero Hash Contact Information	Zero Hash LLC (NMLS ID 1699379) 327 N Aberdeen St Chicago, IL 60607 www.zerohash.com Arizona Money Transmitter License: 0949940 Customer Service Phone Number 855-744-7333 Available during normal business hours (8 am to 8 pm local time) Additional support can be provided by contacting: [email protected]

RETURN/CANCELLATION/REFUND POLICY All transactions are final and cannot be undone. You are responsible for reviewing the provided receipt for accuracy and for notifying Zero Hash LLC of any suspected errors via email at [email protected] within 24 hours of the transaction.
REFUND POLICY If a new customer has been fraudulently induced to engage in a cryptocurrency kiosk transaction, the cryptocurrency kiosk operator shall issue a full refund for the fraudulently induced cryptocurrency transaction, including any fees charged in association with the transaction, if the new customer does all of the following: A. CONTACTS THE CRYPTOCURRENCY KIOSK OPERATOR WITHIN THIRTY DAYS AFTER THE CRYPTOCURRENCY KIOSK TRANSACTION. B. CONTACTS AN ARIZONA LAW ENFORCEMENT AGENCY OR THE ARIZONA ATTORNEY GENERAL WITHIN THIRTY DAYS AFTER THE CRYPTOCURRENCY KIOSK TRANSACTION. C. PROVIDES THE CRYPTOCURRENCY KIOSK OPERATOR WITH A REPORT FROM THE LAW ENFORCEMENT AGENCY OR ATTORNEY GENERAL'S OFFICE THAT DETERMINES THAT THE NEW CUSTOMER WAS FRAUDULENTLY INDUCED TO ENGAGE IN A CRYPTOCURRENCY KIOSK TRANSACTION. A victim of fraud is eligible to receive a refund even if the cryptocurrency kiosk operator provides all required disclosures and a receipt.
LIABILITY FOR NON-DELIVERY OR DELAYED DELIVERY Zero Hash LLC’s or Zero Hash Liquidity Services LLC’s aggregate liability, including for non-delivery or delayed delivery, is limited to losses resulting solely from the gross negligence, intentional misconduct or fraud of Zero Hash or Zero Hash Liquidity Services, their affiliates or any of their officers, directors, managers, partners, employees or independent agents or contractors, as determined by a court of competent jurisdiction or arbitration panel in accordance with the terms of the Zero Hash and Zero Hash Liquidity Services User Agreement.
BEWARE OF FRAUD Cryptocurrencies and money transfer services are commonly targeted by hackers and criminals who commit fraud. For more information on how to protect against fraud, visit the Consumer Financial Protection Bureau’s website at https://www.consumerfinance.gov/consumer-tools/fraud/.
PRICE RISK The value of any cryptocurrency, including any digital assets pegged to fiat currency, commodities, or any other asset, is not guaranteed and may go to zero at any time and without warning.
RELEVANT STATE AND LOCAL LAW ENFORCEMENT OR GOVERNMENT AGENCIES FOR REPORTING FRAUD: If you have a complaint or wish to report fraudulent activity involving your account or transactions, please contact the State of Arizona’s Office of the Attorney General (602) 542-5025 (to file a complaint or fraud report see https://www.azag.gov/consumer).
ADDITIONAL DISCLOSURES Additional disclosures are provided as part of the user agreement that each transactor or customer must accept to conduct any activity with the cryptocurrency kiosk operator: https://zerohash.com/coinstar/
TRANSACTION LIMITS $2,000 aggregate daily limit for each new customer. A “new customer” means a consumer transacting at a cryptocurrency kiosk physically located in the State of Arizona who has been a customer of a cryptocurrency kiosk operator for fewer than seventy-two hours. A $3,000 aggregate daily transaction limit is applied to all other customers.
FEE LIMITS The State of Arizona does not limit the fees that may be charged by the cryptocurrency kiosk operator for activity at a cryptocurrency kiosk physically located in that state.