Florida

Consumer Disclosures


WARNING: CONSUMER FRAUD OFTEN STARTS WITH CONTACT FROM A STRANGER WHO IS INITIATING A DISHONEST SCHEME. The customer must acknowledge the following disclosures on the cryptocurrency kiosk in order to be allowed to proceed with the transaction: I understand that dishonest schemes may appear in many forms, including, but not limited to: 1. Claims of a frozen bank account or credit card. 2. Fraudulent bank transactions. 3. Claims of identity theft or job offerings in exchange for payments. 4. Requests for payments to government agencies or companies. 5. Requests for disaster relief donations or loans. 6. Offers to purchase tickets for lotteries, sweepstakes, or drawings for vehicles. 7. Prompts to click on desktop pop-ups, such as virus warnings or communication from alleged familiar merchants. 8. Communication from someone impersonating a representative of your bank or a law enforcement officer. 9. Requests from persons who are impersonating relatives or friends in need or promoting investment or romance scams.
WARNING: FUNDS LOST DUE TO USER ERROR OR FRAUD MAY NOT BE RECOVERABLE. TRANSACTIONS CONDUCTED ON THIS VIRTUAL CURRENCY KIOSK ARE IRREVERSIBLE. I UNDERSTAND THESE RISKS AND WISH TO CONTINUE WITH CONDUCTING MY VIRTUAL CURRENCY KIOSK TRANSACTION. PROTECT YOURSELF FROM FRAUD. NEVER SEND MONEY TO SOMEONE YOU DON'T KNOW. The customer must respond “NO” to the following disclosure on the cryptocurrency kiosk in order to be allowed to proceed with the transaction: ARE YOU USING THIS KIOSK TO SEND VIRTUAL CURRENCY TO A WALLET OWNED BY SOMEONE ELSE? The customer must respond “YES” to the following disclosure on the cryptocurrency kiosk in order to be allowed to proceed with the transaction : I ATTEST THAT I HAVE BEEN GIVEN A TOLL-FREE NUMBER AND THAT I HAVE HAD AN OPPORTUNITY TO CALL THE NUMBER TO SPEAK WITH SOMEONE REGARDING THE RISKS OF ENGAGING IN VIRTUAL CURRENCY KIOSK TRANSACTIONS. I FURTHER ATTEST THAT I UNDERSTAND THAT I MAY BE SOLELY RESPONSIBLE FOR LOSS OF FUNDS DUE TO USER ERROR OR FRAUD.

WARNING: CONSUMER FRAUD OFTEN STARTS WITH CONTACT FROM A STRANGER WHO IS INITIATING A DISHONEST SCHEME.

The customer must acknowledge the following disclosures on the cryptocurrency kiosk in order to be allowed to proceed with the transaction:

I understand that dishonest schemes may appear in many forms, including, but not limited to:

1. Claims of a frozen bank account or credit card.
2. Fraudulent bank transactions.
3. Claims of identity theft or job offerings in exchange for payments.
4. Requests for payments to government agencies or companies.
5. Requests for disaster relief donations or loans.
6. Offers to purchase tickets for lotteries, sweepstakes, or drawings for vehicles.
7. Prompts to click on desktop pop-ups, such as virus warnings or communication from alleged familiar merchants.
8. Communication from someone impersonating a representative of your bank or a law enforcement officer.
9. Requests from persons who are impersonating relatives or friends in need or promoting investment or romance scams.

WARNING: FUNDS LOST DUE TO USER ERROR OR FRAUD MAY NOT BE RECOVERABLE. TRANSACTIONS CONDUCTED ON THIS VIRTUAL CURRENCY KIOSK ARE IRREVERSIBLE. I UNDERSTAND THESE RISKS AND WISH TO CONTINUE WITH CONDUCTING MY VIRTUAL CURRENCY KIOSK TRANSACTION.

PROTECT YOURSELF FROM FRAUD. NEVER SEND MONEY TO SOMEONE YOU DON'T KNOW.

The customer must respond “NO” to the following disclosure on the cryptocurrency kiosk in order to be allowed to proceed with the transaction:

ARE YOU USING THIS KIOSK TO SEND VIRTUAL CURRENCY TO A WALLET OWNED BY SOMEONE ELSE?

The customer must respond “YES” to the following disclosure on the cryptocurrency kiosk in order to be allowed to proceed with the transaction :

I ATTEST THAT I HAVE BEEN GIVEN A TOLL-FREE NUMBER AND THAT I HAVE HAD AN OPPORTUNITY TO CALL THE NUMBER TO SPEAK WITH SOMEONE REGARDING THE RISKS OF ENGAGING IN VIRTUAL CURRENCY KIOSK TRANSACTIONS. I FURTHER ATTEST THAT I UNDERSTAND THAT I MAY BE SOLELY RESPONSIBLE FOR LOSS OF FUNDS DUE TO USER ERROR OR FRAUD.

Contact Information


Cryptokiosk Operator Contact Email	[email protected]
Cryptokiosk Operator Phone Number	800-928-2274 Available during normal business hours (8 am to 8 pm local time)
Cryptokiosk Operator Address	P.O. Box 91258 Bellevue, WA 98009 CINQwallet.com
Zero Hash Contact Information	Zero Hash LLC (NMLS ID 1699379) 327 N Aberdeen St Chicago, IL 60607 www.zerohash.com Florida Money Transmitter License: Money Transmitter II, FT230000218 Customer Service Phone Number 855-744-7333 Available during normal business hours (8 am to 8 pm local time) Additional support can be provided by contacting: [email protected]

Additional Required Disclosures


RETURN/CANCELLATION/REFUND POLICY All transactions are final. You are responsible for reviewing the provided receipt for accuracy and for notifying Zero Hash LLC of any suspected errors via email at [email protected] within 24 hours of the transaction.
LIABILITY FOR NON-DELIVERY OR DELAYED DELIVERY Zero Hash LLC’s or Zero Hash Liquidity Services LLC’s aggregate liability, including for non-delivery or delayed delivery, is limited to losses resulting solely from the gross negligence, intentional misconduct or fraud of Zero Hash or Zero Hash Liquidity Services, their affiliates or any of their officers, directors, managers, partners, employees or independent agents or contractors, as determined by a court of competent jurisdiction or arbitration panel in accordance with the terms of the Zero Hash and Zero Hash Liquidity Services User Agreement.
BEWARE OF FRAUD Cryptocurrencies and money transfer services are commonly targeted by hackers and criminals who commit fraud. For more information on how to protect against fraud, visit the Consumer Financial Protection Bureau’s website at https://www.consumerfinance.gov/consumer-tools/fraud/.
PRICE RISK The value of any cryptocurrency, including any digital assets pegged to fiat currency, commodities, or any other asset, is not guaranteed and may go to zero at any time and without warning.
RELEVANT STATE AND LOCAL LAW ENFORCEMENT OR GOVERNMENT AGENCIES FOR REPORTING FRAUD: If you have a complaint or wish to report fraudulent activity involving your account or transactions, please contact: Florida Office of Attorney General (Cyber Fraud Enforcement Unit (CFEU)) The CFEU is a dedicated unit within the Florida Attorney General's office that works specifically to investigate and prosecute cybercrime, including cryptocurrency scams. Report online: Visit the MyFloridaLegal.com website to find information and file a complaint. Report by phone: Call the Attorney General's Fraud Hotline at 1-866-9-NO-SCAM (1-866-966-7226).
ADDITIONAL DISCLOSURES Additional disclosures are provided as part of the user agreement that each transactor or customer must accept to conduct any activity with the cryptocurrency kiosk operator: https://zerohash.com/coinstar/
TRANSACTION LIMITS A $3,000 aggregate daily transaction limit is applied to all customers.
FEE LIMITS The State of Florida does NOT limit the fees and commissions that may be charged by the cryptocurrency kiosk operator for activity at a cryptocurrency kiosk physically located in that state.