zerohash Cryptocurrency Kiosk Disclosures and Refund Policies (Utah)

Utah

[Kiosks Supported, except in Layton and Herber City, UT]

Consumer Disclosures

WARNING: NEVER SEND MONEY TO SOMEONE YOU DO NOT KNOW. THESE TRANSACTIONS ARE IRREVERSIBLE. NO GOVERNMENT AGENCY OR OFFICIAL WILL EVER REQUEST PAYMENT USING THIS KIOSK. IF YOU SUSPECT FRAUD, CALL LOCAL LAW ENFORCEMENT BEFORE PROCEEDING.

Cryptocurrency Kiosk Ban

Layton, UT

The City of Layton, Utah has banned all cryptocurrency kiosks from operating within the city.  Zerohash will not support kiosk activity in Layton, Utah.

Herber City, UT

The City of Herber City, Utah has banned all cryptocurrency kiosks from operating within the city.  Zerohash will not support kiosk activity in Herber City, Utah.

Contact Information

Cryptokiosk Operator Contact Email[email protected]
Cryptokiosk Operator Phone Number800-928-2274
24/7/365 Live Customer Support
Cryptokiosk Operator AddressP.O. Box 91258
Bellevue, WA 98009
CINQwallet.com
Zero Hash Contact InformationZero Hash LLC (NMLS ID 1699379)
327 N Aberdeen St
Chicago, IL 60607
www.zerohash.com
Utah: Money Transmitter License, 198
Customer Service Phone Number
855-744-7333
Available during normal business hours (8 am to 10 pm local time), Monday - Friday
Additional support can be provided by contacting:  [email protected]

Additional Required Disclosures

RETURN/CANCELLATION POLICY

All transactions are final.

You are responsible for reviewing the provided receipt for accuracy and for notifying Zero Hash LLC of any suspected errors via email at [email protected] within 24 hours of the transaction.

LIABILITY FOR NON-DELIVERY OR DELAYED DELIVERY

Zero Hash LLC’s or Zero Hash Liquidity Services LLC’s aggregate liability, including for non-delivery or delayed delivery, is limited to losses resulting solely from the gross negligence, intentional misconduct or fraud of Zero Hash or Zero Hash Liquidity Services, their affiliates or any of their officers, directors, managers, partners, employees or independent agents or contractors, as determined by a court of competent jurisdiction or arbitration panel in accordance with the terms of the Zero Hash and Zero Hash Liquidity Services User Agreement.

BEWARE OF FRAUD

Cryptocurrencies and money transfer services are commonly targeted by hackers and criminals who commit fraud. For more information on how to protect against fraud, visit the Consumer Financial Protection Bureau’s website at https://www.consumerfinance.gov/consumer-tools/fraud/.

NEVER SEND MONEY TO SOMEONE YOU DO NOT KNOW. THESE TRANSACTIONS ARE IRREVERSIBLE. NO GOVERNMENT AGENCY OR OFFICIAL WILL EVER REQUEST PAYMENT USING THIS KIOSK. IF YOU SUSPECT FRAUD, CALL LOCAL LAW ENFORCEMENT BEFORE PROCEEDING.

PRICE RISK

The value of any cryptocurrency, including any digital assets pegged to fiat currency, commodities, or any other asset, is not guaranteed and may go to zero at any time and without warning.

RELEVANT STATE AND LOCAL LAW ENFORCEMENT OR GOVERNMENT AGENCIES FOR REPORTING FRAUD:

If you have a complaint or wish to report fraudulent activity involving your account or transactions, please contact:

Utah Department of Financial Institutions::
Phone: (801) 538 - 8830
Fax: (801) 538 - 8894
Email: [email protected] .

The Division of Consumer Protection (DCP):**File a complaint at dcp.utah.gov/complaints.html. 
Local Utah Police Department:**Call 911

ADDITIONAL DISCLOSURES

Additional disclosures are provided as part of the user agreement that each transactor or customer must accept to conduct any activity with the cryptocurrency kiosk operator: https://zerohash.com/coinstar/

TRANSACTION LIMITS

$2,000 aggregate daily limit for all new customers during the first three calendar days of activity and $5,000 thereafter.

FEE LIMITS

The State of Utah does NOT limit the fees and commissions that may be charged by the cryptocurrency kiosk operator for activity at a cryptocurrency kiosk physically located in that state.