zerohash Cryptocurrency Kiosk Disclosures and Refund Policies (Louisiana)

Louisiana

[Kiosks Not Supported]

Consumer Disclosures

The following warning must be presented physically on all kiosks: 

WARNING: NO STATE OR GOVERNMENT OFFICIAL WILL EVER REQUEST THAT CASH BE DEPOSITED INTO A CRYPTO ATM. CALL YOUR LOCAL SHERIFF OR POLICE DEPARTMENT BEFORE PUTTING CASH INTO THIS MACHINE IF YOU BELIEVE YOU MIGHT BE THE VICTIM OF FRAUD OR A SCAM.

Contact Information

Cryptokiosk Operator Contact Email[email protected]
Cryptokiosk Operator Phone Number800-928-2274
24/7/365 Live Customer Support
Cryptokiosk Operator Address P.O. Box 91258
Bellevue, WA 98009
CINQwallet.com
Zero Hash Contact InformationZero Hash LLC (NMLS ID 1699379)
327 N Aberdeen St
Chicago, IL 60607
www.zerohash.com
Louisiana Virtual Currency Business Activity License: 1699379

Customer Service Phone Number
855-744-7333
Available during normal business hours (8 am to 10 pm local time)
Additional support can be provided by contacting:  [email protected]

Additional Required Disclosures

RETURN/CANCELLATION/REFUND POLICY

All transactions are final, except as noted below.

You are responsible for reviewing the provided receipt for accuracy and for notifying Zero Hash LLC of any suspected errors via email at [email protected] within 24 hours of the transaction (except as noted below).

Customers of a cryptocurrency kiosk located in the State of Louisiana may cancel a virtual currency kiosk transaction and receive a full refund, at the cryptocurrency operator’s expense, at any time before seventy-two (72) hours have elapsed after the transaction. See Transaction Limits disclosure below.
LIABILITY FOR NON-DELIVERY OR DELAYED DELIVERY

Zero Hash LLC’s or Zero Hash Liquidity Services LLC’s aggregate liability, including for non-delivery or delayed delivery, is limited to losses resulting solely from the gross negligence, intentional misconduct or fraud of Zero Hash or Zero Hash Liquidity Services, their affiliates or any of their officers, directors, managers, partners, employees or independent agents or contractors, as determined by a court of competent jurisdiction or arbitration panel in accordance with the terms of the Zero Hash and Zero Hash Liquidity Services User Agreement.
BEWARE OF FRAUD

Cryptocurrencies and money transfer services are commonly targeted by hackers and criminals who commit fraud. For more information on how to protect against fraud, visit the Consumer Financial Protection Bureau’s website at https://www.consumerfinance.gov/consumer-tools/fraud/.
PRICE RISK

The value of any cryptocurrency, including any digital assets pegged to fiat currency, commodities, or any other asset, is not guaranteed and may go to zero at any time and without warning.
RELEVANT STATE AND LOCAL LAW ENFORCEMENT OR GOVERNMENT AGENCIES FOR REPORTING FRAUD:

If you have a complaint or wish to report fraudulent activity involving your account or transactions, please contact:

Louisiana Office of Financial Institutions
To learn more, contact the Louisiana Office of Financial Institutions, Securities Division 
https://ofi.la.gov | (225) 925-4660 | [email protected] | https://ofi.la.gov/wp-content/uploads/2025/07/SEC_BitcoinATMsAlert.pdf

Local Police Department
You can report suspected cryptocurrency fraud to your local police department (call 911)
ADDITIONAL DISCLOSURES

Additional disclosures are provided as part of the user agreement that each transactor or customer must accept to conduct any activity with the cryptocurrency kiosk operator: https://zerohash.com/coinstar/
TRANSACTION LIMITS

A $3,000 aggregate daily transaction limit is applied to all customers conducting transactions at a kiosk located in Louisiana.

The State of Louisiana requires that all transactions at the kiosk NOT be processed for at least 72 hours.  A customer is able to cancel and receive a full refund for transactions before the end of that time period (see Return/Cancellation/Refund Policy).
FEE LIMITS

The State of Louisiana does NOT limit the fees and commissions that may be charged by the cryptocurrency kiosk operator for activity at a cryptocurrency kiosk physically located in that state.