zerohash Cryptocurrency Kiosk Disclosures and Refund Policies (Virginia)

Virginia

[Kiosks Supported]

Consumer Disclosures

Did you receive a phone call from your bank, software provider, the police, or were you directed to make a payment for social security, utility bill, investment, warrants, or bail money at this kiosk? STOP

Is anyone on the phone pressuring you to make a payment of any kind? STOP

The customer must respond acknowledge receipt of the following disclosures on the cryptocurrency kiosk in order to be allowed to proceed with the transaction:

I understand that the purchase and sale of cryptocurrency is a final irreversible and non-refundable transaction.

I confirm I am sending funds to a wallet I own or directly have control over. I confirm that I am using funds gained from my own initiative to make my transaction.

Contact Information

Cryptokiosk Operator Contact Email[email protected]
Cryptokiosk Operator Phone Number800-928-2274
24/7/365 Live Customer Support
Cryptokiosk Operator AddressP.O. Box 91258
Bellevue, WA 98009
CINQwallet.com
zerohash Contact Information

zerohash llc (NMLS ID 1699379)
327 N Aberdeen St
Chicago, IL 60607
www.zerohash.com
New Jersey Money Transmitter: L070328

Customer Service Phone Number
855-744-7333
Available during normal business hours (8 am to 10 pm local time)

Additional support can be provided by contacting:  [email protected].

Additional Required Disclosures

RETURN/CANCELLATION/REFUND POLICY

All transactions are final.

You are responsible for reviewing the provided receipt for accuracy and for notifying zerohash llc of any suspected errors via email at [email protected] within 24 hours of the transaction.

LIABILITY FOR NON-DELIVERY OR DELAYED DELIVERY

zerohash llc’s or zerohash liquidity services llc’s aggregate liability, including for non-delivery or delayed delivery, is limited to losses resulting solely from the gross negligence, intentional misconduct or fraud of zerohash or zerohash liquidity services llc, their affiliates or any of their officers, directors, managers, partners, employees or independent agents or contractors, as determined by a court of competent jurisdiction or arbitration panel in accordance with the terms of the zerohash and zerohash liquidity services User Agreement.

BEWARE OF FRAUD

Cryptocurrencies and money transfer services are commonly targeted by hackers and criminals who commit fraud. For more information on how to protect against fraud, visit the Consumer Financial Protection Bureau’s website at https://www.consumerfinance.gov/consumer-tools/fraud/.

PRICE RISK

The value of any cryptocurrency, including any digital assets pegged to fiat currency, commodities, or any other asset, is not guaranteed and may go to zero at any time and without warning.

HOW TO REPORT FRAUD TO STATE OR LOCAL LAW ENFORCEMENT OR GOVERNMENT AGENCIES:

If you have a complaint or wish to report fraudulent activity involving your account or transactions, please contact: 

New Jersey Office of Consumer Protection (Cyber Fraud Unit):
Please contact (973) 504-6200
[email protected]

New Jersey Local Law Enforcement:
Please contact local law enforcement by calling 911.

ADDITIONAL DISCLOSURES

Additional disclosures are provided as part of the user agreement that each transactor or customer must accept to conduct any activity with the cryptocurrency kiosk operator:  https://zerohash.com/coinstar/

TRANSACTION LIMITS
The State of New Jersey has no aggregate daily transaction limits at this time.

FEE LIMITS

The State of New Jersey has no fee limits at this time.



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